Sunrise Holidays Resort - Adults Only

Lorna Knowles-Patterson

We had a lovely week at the hotel. The hotel itself room wise is a little dated but did the job, the buffet was superb with a variety of choices. We only went to the one a la carte the Arabic cuisine and we didn’t enjoy that so stayed with eating from the buffet every day. The beach and pool area were excellent. Comfy sun loungers and privacy screens. Amazing views and clean and tidy. The one thing that I would give a 5* rating would be for the staff. From the hotel reception to the porters, waiters, cleaners and entertainment staff, they were the most kind, friendly, helpful bunch of people that I have ever had the pleasure of meeting. They couldn’t do enough for you and that made our holiday., on arrival they say ‘welcome home’ and honestly by the time we left it felt like a home from home. We will definitely be back.

Fabian Pointinger

Great Hotel in Great Location. The Service was good but I would have wished to be able to grab my drinks on my own all around the time and to not always have to rely on a waiter. But this is a very small detail and requesting very high standards. Everything else was great. Also the animation Team was very cool, especially Claudio from Italy, even though he did not talk with his Hands. 😉

Алсу Садртдинова

Beautiful place. Hotel are beautiful. The staff are friendly and amazing. Animation team are super. We love this hotel, we will come back here for sure

Barbara Kürtiová

Animators are the best, Claudio was our favourite. He is very kind and funny, talked a lot to everybody. Food is delicious, our room was a little bit old, but overall it was perfect. 🙂

debz

The hotel experience was both good and bad the renovation work that was being undertaken was extremely noisy and dusty I reported the noise to a female manager who took all the detail however the situation ways never resolved I assume that the hotel was fully booked which left no option to relocate my husband and I to another room when I left a negative review at reception on my departure two other managers advised that I should have followed this up with reception again, having worked in the Customer Service area for all of my adult life it is my understanding that a complaint should be addressed upon receipt and a complainant should not be required to per-sue, I had advised this manager that my husband was not in good health and a peaceful holiday was what we expected if we had been advised that the hotel was under renovation we would not have chosen to stay at this hotel, the food could also be significantly improved it was probably the worst standard of food we have ever experienced, we requested a late check out at 8 euros per hour during the first hour we received 2 phone calls asking when we would be leaving we left after two hours however were still charged for 3 hours? a high percentage of the staff were very nice and courteous, this hotel was highly recommended however after chatting with guests who had been visiting for many years there is a significant decline in standards..