Anita Charkot
Excellent hotel wonderfully located between Cala Mendia and Cala Romantica! We had our Suit in the first line with an amazing see view! The hotel is very big but you don't feel the crowd, it's nicely structured and gives everyone the opportunity to relax.
The hotel crew is super friendly and helpful.
They offer lots of extra activities to entertain kids and adults.
Ideal hotels for a family stay!
Thank you Blau Punta Reina! 💕
Sebas G
I came from Germany, but translated into English for the international guests.
Pros:
- Well-kept, modernly designed rooms
- Stable WiFi
- Very nice pools
- Very extensive buffet
- Friendly family audience
Cons:
- Extremely loud – relaxation 0%
- Drilling and hammering noises early in the morning and on Sundays
- Room service not thorough
- Bar staff unfriendly
- Dreary, boring location
I booked a package deal for 7 nights of relaxation here. As a solo traveler I'm a bit out of place as this is a typical family hotel. Great for children and families. By the way, I prefer them a thousand times over Ballermann proletarians, so: everything's good, families = great.
The outdated rooms that are often criticized here have now been renovated obviously. It's all good, quite new, nothing special, but not old either. Considering I booked a "superior" room, I'm quite disillusioned. This is absolutely standard, I expected more.
I really liked the bathroom with the powerful rain shower. The WiFi also worked reliably and well in large parts of the area.
The room service sometimes leaves their mark: fittings were not cleaned several times (as can be seen from the water stains that still remain), the beds were made but not remade: The same bed linen for days - that's not possible in a 4-star hotel. One day the room wasn't cleaned despite a sign on the door saying "please clean the room"; the following day only after I asked for it personally at reception at 2:15 p.m.
On two days, the sounds of drilling and hammering echoed through the hotel. Once in the morning at 8 a.m., once in the morning on Sunday! I understand that such a large complex needs maintenance sometimes, but not this early in the morning and not on Sundays. This really disrupts my personal holiday feeling.
The events on the hotel grounds are very loud, you can hear everything - music, clapping, cheering, singing. I'm very glad that I didn't have a room near the stage - it starts with fitness in the morning and ends with live performances in front of an audience in the evening.
Tables and chairs are also moved around down in the bar every evening until well after midnight. This is extremely annoying - a few hundred felt feet would quickly and cheaply provide a relaxing relief for many hotel guests.
The bar staff were unfriendly. Smiling is a foreign word, you also get the impression that they have no desire to speak any language other than Spanish - in such a large resort, English should at least be standard. Especially since I just order drinks and don't want to hear their life story.
All other employees (reception and restaurants) were consistently friendly!
As an all-inclusive holidaymaker, I often ate in the restaurant downstairs. It's incredibly loud, the two dining rooms have no boundaries, so you can hear everything from the many children and the hundreds of other guests. A horrible atmosphere - you just want to eat your fill quickly and disappear straight away, maybe that's the strategy behind it...
The food itself is very good and varied, there is a lot of fish, meat, pasta dishes, pizza, salads, fruit and much more, also great spanish dishes. It's actually almost the same every day, but the variety is enough for a week and most of it tastes good.
You should keep in mind that the location really doesn't offer anything. Luckily I had an affordable rental car from Palma in advance that really made my days. S'Estany d'en Mas is a desolate place, abandoned or even dilapidated bars and restaurants. A Spar down the street, two outdated souvenir shops, that's it. No restaurants, no shops, no promenade. Hotel premises only.
The direct beach location that was promised to me by the organizer turned out to be a climb over cliffside stairs. So nothintg for beach lovers - or little kids.
Luckily, thanks to my car, I can get to Cala Millor in 20 minutes. I will go there again in the future.
Mrs S
Last visit at Blau sadly. Second time coming and although the general hotel is very clean, tidy & can’t complain at buffet offerings… The evening entertainment has a little to be desired for at times and some of the staff are less than friendly to say it’s the hospitality sector. However the overwhelming majority of staff are wonderful. Beaches are breathtaking providing you are able to manage the jagged pathways.
The pools are well sized, albeit a bit cold in the autumn season. (Not heated).
Must say the manager here is a top chap, and does well with this establishment.
A small side note which did leave a bad aftertaste is the open discrimination against some of our family by other hotel GUESTS. Be cautious coming to this area if you’re not white, as you will get stared at, A LOT. We’re human too and had just come on our holidays as a family to enjoy ourselves, not be stared at like strange animals. This isn’t Blau’s fault, but a side note to other potential travellers. EDIT: The guests, not the staff!!
Rydan Ds'a
Blau punta reina is Amazing? Service is the best you can get, seriously, i reccomend the all inclusive package, the lack of security is slightly concerning with no CCTV anywhere, pur rooms got robbed even tho we locked our doors, the hotel itself is amazing tho, even in April when restaurants in the hotel are closed the main buffet is thriving, pools are great & theres a great beach nearby.
Overall Top Hotel
Simon Edwards
Rooms ate functional and clean. Usual mankos for 4 star (loose floor tiles etc.) but nothing that affects the stay. To be fair, the whole place is so fantastic, that you really shouldn't spend much time in your room anyway. 3 fantastic restaurants with amazing food, polite and friendly staff (Frank the Chef is an absolute gem), lots of kids activities, amazing evening entertainment (Caesar was extremely friendly and chatty) and the pools have enough loungers and umbrellas for all the guests. A beautiful cove within 10 minutes walk, if you prefer sand under your feet, with crystal clear waters. A definite "must come again" experience. Well done Blau Punta Reina 🙂🙂🙂🙂🙂
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