Sven Äl
My trip happened to be quite spontaneous and there was a great offer available to stay in Hotel Botanico, so I decided to go for it and treat myself. This was my first ever 5 star hotel stay and it absolutely blew me away. The level of luxury, detail and thought that goes into all the different services and commodities available were just out of this world. As someone who is not used to being pampered to this level on every turn I was unable to imagine half the things readily available beforehand. Three different incredible restaurants, shopping boutique, a barber, massive spa complex with services, and a long list of other minor things that I found astonishing to have within a hotel.
I thoroughly enjoyed the breakfast and the dining experience provided. Breakfast was abundant, fresh and delicious. Fresh pots of coffee would be provided directly to the table and there was a separate omelette and egg chef catering to your specific needs.
As for the dinner. All the restaurants were great on their own right. But what stood out for me the most was "La Parilla", offering the Spanish cuisine with the selected items and wines also being sourced locally. Special mention goes to Raul, who had incredible knowledge of wines and cheese served and gave me some excellent recommendations. Among them was the rack of lamb as special for that night. To my almost humble 40 years of life, this was by far the best piece of lamb and possibly any meat dish that I have ever eaten. Words fail to describe it. About a month later I am still astonished by that experience when I think back about it. And as mentioned the cheese selection coupled with incredible local wine as "dessert" was also out of this world.
Spa section gets a short mention as well, as I spent there roughly half a day. The grounds for spa were in separate massive garden with gym, pools and jacuzzies.
There was a wide selection of care services available (which I didn't try) and also comprehensive list of different saunas at the back. Japanese sauna was quite interesting experience from what I am used to.
Another special mention needs to go to Patricia who was working at reception. She was incredibly kind, helpful and welcoming and made the whole stay very memorable. If I were to ever visit Tenerife again one day, I would go out of my way to be able to stay in Botanico.
This was my first 5 star hotel stay which is the same amount of stars I am giving in this review. If there were 6 stars to give then I would, because if there were also 6 star rating for hotels, I think Botanico would easily belong there.
Miss Merifield
Travelled here for a one night stay. An absolute positive for us is that they are a pet friendly hotel however….this fooled us as by pet friendly we didn’t expect it to be that the pet is only allowed in the room. The moment they cross the door they have to be carried straight to the room.
The rooms are quite dated but still very comfortable. The bathrooms however are incredibly small and the shower can certainly feel claustrophobic.
Service was exceptional. I would return to this hotel for the service alone - nothing was too much trouble and everyone working at the hotel that we encountered were so positive and helpful. It was a really lovely refreshing change.
The gardens are absolutely beautiful and are so peaceful to enjoy a stroll around. A lovely herb garden too which is for the chefs in the restaurants.
We dined in the Oriental restaurant - I’ll review that separately but for now it was excellent.
Downside - the spa. I addressed this separately before I left. One fantastic spa treatment and one incredibly disappointing. If you are visiting I can highly recommend the cranial massage.
With regards to the disappointment experienced - how it was dealt with is very important - the management were very courteous and have resolved this situation with me privately.
Helen
From the moment we arrived nothing was too much trouble for the staff here.
Comfortable rooms and beds with bath and shower. Daily room service and evening turn down.
There is a pillow menu available if you don't like the soft feather ones provided.
The whole hotel has a relaxed spacious atmosphere and is beautifully clean including the lush gardens and pool area. The pools were a comfortable temperature even in December.
Breakfast was incredible and buffet style with freshly cooked omelettes eggs and crepes.
So glad we picked this hotel for a winter sunshine break. Just perfect!
kat nevander
Love it, been with my husband several times. Relaxing hotel, beautiful grounds, and clean. Enjoyed spa pool and saunas. Good breakfast, evening only tried oriental restaurant, which is good. Room towards Teide is our favourite. Good walking distance from the town or choice of hotels own mini bus.
Justin Kane
I recently stayed at Hotel Botanico & The Oriental Spa Garden, and unfortunately, my experience was far from satisfactory. While the rooms were spacious, the outdated amenities, malfunctioning coffee machine, and frequent circuit breaker issues with the air conditioner significantly impacted our stay.
The state of the bathroom was disappointing, with a cracked ceiling and a cheap, plastic shower pan desperately in need of a remodel. The hotel's restaurants also fell short of expectations, offering mediocre food at a high price point.
A particularly concerning incident occurred at one of the restaurants when we received a bottle of wine with visible issues. Despite bringing it to the waiter's attention, the restaurant refused to replace the bottle or refund our money. This incident, coupled with an invitation to re-taste the same bottle the following day, raised concerns about the hotel's integrity.
Overall, considering the price and the hotel's claim of a luxury 5-star status, our experience was tremendously disappointing. I would advise anyone seeking a pleasant stay to look elsewhere on the island for accommodations that live up to their promises of quality and service.
My Booking
