Jennifer Timmins
We have just returned from a 7 day holiday with our family. The first holiday ever for my 5 month old baby too. The hotel was perfect for our stay. Huge, comfortable rooms with spacious balconies. Food and drink options were fantastic and themed nights helped make meal time different each time. Entertainment was good, just wish the room was larger to fit more people in as it got very busy and often we ended up watching from afar.
Shout out to Rens aka tropical Jesus who made our holiday with his entertainment day and night. He made a holiday with a baby not feel so daunting and had us all laughing most days.
jedd strider
There is loads to like about this hotel , the rooms were spacious , spotless , plenty of room in the wardrobe . Lovely walk in shower. We had a pool view room with a nice terrace that got the morning sunshine and was a cool escape from the afternoon sun and was also sheltered from the wind . Location was very good , close to the beaches and dunes yet only a 15 minute walk into town where all the cafes and bars are and shops. The staff are very friendly here and very helpful and attentive . We loved the drinks bar , selection of drinks , cocktails and snacks . The all inclusive option was OK and we liked the selection of breakfast , we weren't however all that impressed with some of the dishes . The various " theme" nights were very hit and miss and often included re-used veg from the previous day . Not always that appetising , it's just a personal taste , we found something to eat but weren't blown away considering the food should be one of the highlights of any holiday .
Phillip F
The hotel is a good all inclusive hotel with plenty of choice at all meals. The rooms are spacious and well serviced daily.
There are plenty of sun beds available but despite notices about reserving them with towels is not allowed nothing is done to stop it.
All staff I came across where helpful and friendly.
It is located about 10 minutes from a beach and about 12 minutes from a shopping centre. The main high street is a 25 minute walk and has a wide range of shops and eateries.
Geraldine Orjuela
Excellent customer service, all inclusive is well worth it, the buffet is quite varied (even for vegetarians) and very fresh. The relationship quality vs. price is really good. Not needed it go outside for food. Good location, u can walk to the beach or just stay in the pool. Related to the rooms are clean, overall the facilities are clean and organised!
Lizzi
After reading some reviews before our holiday we wasn’t really sure what to expect and had low expectations. However…We have had a fantastic week away here at Arena Suite. The staff are all helpful and friendly and the hotel is very clean with lovely spacious rooms which are cleaned everyday.
A big shout out to the hotel entertainer, he needs a promotion and pay rise! He was great with our kids and lots of day time games round the pool and good evening entertainment. He works really hard to ensure all guests are happy and seems to be the one running the show!
The only areas for improvement would be the pool is a little run down and needs some TLC.
The food was different every day, lots of choice for all the family and was great!
It’s a small walk to the town and the water park was brilliant!
Would definitely recommend, don’t listen to the negative reviews!!