Hacienda Del Conde Meliá Collection

Jason Broomer

Lovely hotel with a great vistas across the ocean. I won’t add to other comments about the excellence of the rooms and surroundings but I’d highlight the housecleaning team for praise. Unusually for us we stayed half board (some lovely snacks and pintxos are available during the day to stave off any hunger pangs). It may be because it is low season, but there was no buffet but waiter service. The servers displayed pleasant enthusiasm rather than skill. The food in general was pretty good though there were some basic errors. For example a delightfully cooked half of fish on the bone was served with smeared in an opaque sauce, not an eating challenge to be enjoyed.

Christina Caskey Rooke

The best hotel I have ever stayed in. This place is truly magical. From the beautiful buildings and grounds, to the beautifully comfortable rooms, and the amazing staff, this place had it all. I wish we could have stayed for a month. The pool area was so relaxing and calm, the spa was well appointed, and the live music on the patio was wonderful. Every one of the staff was so friendly and wonderful to us.

Sammy Altman

The hotel itself is beautiful and set in an idyllic setting. The rooms, amenities and public areas are well kept, beautifully decorated and clean. However, I have to say, the food is very bad. A lot of the food I ordered off the lunch menu and from the dinner buffet was actually inedible and tasted horrendous. So much so, we decided to stick to French fries and sandwiches as they seemed to be the only edible items. Everything cooked fresh on the buffet on the grill was always seriously undercooked (even the omelettes in the morning). I ordered grilled Hake on my first night and the middle was still see-through. Even the pizza we ordered from room service was raw with the ham on top still cold. Most of what we ordered from the lunch menu tasted very bad and on the nights the buffet closed and we had to order off the menu, the food was also inedible. I have stayed at Melia resorts across many different countries and know that your standard is usually much higher. We spent over €700 on food which tasted very very bad and obviously this puts a big downer on the holiday.

Mark Pearson

Absolutely wonderful hotel and had a first class stay here on our honeymoon. All the staff was so polite and friendly and nothing was too much trouble. The room was huge with a really useful walk-in dressing area and very nice terrace area with chairs and table. Pools were lovely with plenty of loungers and chairs available. Food was absolutely superb - the buffet never got tired and there was always something new to try. Very sad to leave but will definitely make it an aim to return!!

Jinny Kim

I am absolutely satisfied with this hotel. It’s adult only and very calm and feels comfortable. All people in this hotel is nice and friendly even other hotel guests are nice . -The food : Fantastic buffet. I had a half board during my stay for 6days . The both breakfast and dinner buffet never disappointed me . A lot of kinds of yummy foods hence I cannot give more star as I got fat during my holiday. -The room : Clean , well-maintained and well-layout. -The location: If we stay and play golf in this area only, I can give 5 stars . The hotel located in the north of island and It’s hard to access from the south of island, especially from the airport. My holiday plan was mostly in the south of island ( I didn’t notice we needed to “Climb “ up the mountain to this hotel from the south) I rented a car during my holiday. It was very dangerous and narrow road to drive through the mountain for tourists. The only thing I can’t give a star is that the water is not the complimentary during the stay except the first day of arrival. All of my experience of 5 stars hotel provides the complimentary water every day , however they expensively charge the water from the mini bar. I recommend getting the water in a supermarket.