Logan Smith
Currently on vacation at this hotel. Firstly the positives. Fantastic location! Can't fault it with the mountains and right on the beach, it is superb. Very relaxing spot.
The staff, are really nice people, they are always friendly and will always try their upmost to cater for you. The endless supply of ice cream and crepes next to the beach is awesome.
The pools are well Maintained, clean and always plenty of sun beds etc.
The grounds are always clean and tidy, great job done by the hardworking ground staff.
Now for the negatives, the buffet restaurant is manic, it is like watching cattle graze! Whilst this might be difficult for the hotel itself to control, dining for us wasn't relaxing at all, just felt to busy, guests rushing about to gather their food, table service was a bit of a joke, you get shown to your table, sometimes with no cutlery to eat with, you would then have to wait for the poor waiter to fetch you some cutlery. Definitely needs more waiters, they are trying their best but really are swamped by the demands of some of the guests.
The hotel does have premium dining slots or alternative restaurants that you can book through reception. We arrived on the Friday, we went to reception Saturday and was told we would receive notification of availability of restaurants to our room via a letter, received nothing, so went down again Sunday to ask if we could book in one of the alternate restaurants and nothing. Tried again Monday and still waiting..... bit frustrating really as we wanted a couple of nights away from the frantic families trying to feed their young children so they catch the evening entertainment.
Even though we were on an all inclusive package we have now resorted to going out to the other restaurants in town, just so we can experience table service, and enjoy a bit of peace and quiet with our two teenagers, as we all found it difficult to cope with eating in the buffet, not a great experience.
In the evening whilst sitting outside, the table service is dire, I think only the more pushy guests will get served, which again is out of the hotels control to a degree, but there was nights on multiple occasions where we would put our order through to a waiter to then wait 30 minutes or more to receive anything and on multiple occasions didn't receive any drinks at all.
The area outside where the entertainment is, most nights big groups of children are booting a football around which is fine, but not great when it is right next to people trying to enjoy their evening drink. Seen it happen on a couple of occasions people Getting pelted with a ball by other people's kids, parents in a world of their own.
Starting to paint a picture?!?
Hotel room is functional, I wouldn't say high end. Bathroom is basic, hot water run out multiple times, ran out of toilet roll and the room cleaning was ok but nothing to write home about. Mini bar, shouldn't be called a mini bar, it is a fridge that gets restocked with water and cola, no alcohol and no replacement wine, so don't get excited thinking your getting your own personal mini bar.
On site drinks are 100% watered down or not what you would expect. Understandable being all inclusive, some guests would drink the hotel out of a profit margin, but it would have been nice to actually enjoy a beer that was remotely alcoholic, or a pina colada that didn't just taste like some cheap tat.
To some this hotel is going to be a blast, those with young families, who are after quantity over quality, not too fused about the finer things, who don't really care about everybody else's experience this is the place to be. I wouldn't recommend this place at all to couples only, unless you can guarantee you are going during term time, otherwise it will feel like a never ending kids club.
I don't think really the hotel is a 5 star hotel, based upon our experience I would class it as a 4 star perhaps? However in the hotel defense, it's the end of probably a very busy season, swamped with loads of demanding families, kind of dampened our expectations, which is a bit of a shame.
Ruth Blomiley
There is nothing negative to say - everything was great. Staff - 10/10, facilities -10/10, customer service - 10/10. We will definitely come back. Kids club is fantastic largely because the staff are outstanding. Felt very special when we arrived - greeted from the car and given fresh lemonade and Greek homemade sweets. I can't express how amazing it is. Whether it is because our visit was in October (term time) made it better I don't know but our experience was second to none and we can't recommend highly enough.
Melissa Creese
What an absolutely incredible stay we've had! Me and my partner stayed at Costa Botanica for 10 nights in October and it couldn't have been better. From the moment we arrived and were greeted with cold towels, lemonade and Greek sweets to every single moment in between, the holiday has been amazing.
It is a truly unique hotel with a friendly village feel and 4 a la carte restaurants to choose from which served delicious food as well as different entertainment every night. We also made good use of the tennis courts, the 3 pools, the beach, paddle boarding, the spa, wine tasting and a Greek lesson!
It really was the staff who made our stay perfect - every single one of them work so hard and are so friendly and welcoming! Despite a busy hotel, they were always so attentive and chatty. Particular thanks to Spiros, Athina and Lefteris who we saw most nights and were so kind!
Thank you to everyone - we will definitely be returning again as soon as we can and would highly recommend staying here to everyone!
Sam Muddel
Just got back from 8 nights, our first holiday with our little 13 month. Can't recommend enough.
Was perfect that if you wanted to you could just stay on site you and have plenty to do.
Most of the staff, 90% were outstanding. Very friendly and happy to help.
Would have like a little more variety at the buffet would have been good.
Most of the baby chairs need replacing as broken.
Rooms cleaned to a very high standard.
Well stocked fridge.
Drinks range superb.
Vojtech Stehno
Great place. Amazing service, all the staff were helpful and smiling all the time. Rooms clean. The whole resort was large enough so you do not feel overcrowded. Recommended for families - a lot of activities for everybody, nice evening life and performances. But at the same time the night life finishes at 11pm and there are no big parties so you can easily sleep. Perfect for families.
My Booking
