Naomi Griffin
The hotel is stunning, very grand and luxurious. The food and drink was delicious and outstanding every morning and night. A big thanks to Cosmin for being a brilliant and charming team member, who always made us feel welcome, as did all the others. Surrounding areas are lovely and well kept, the hotel is in a great location just a few minutes walk to the beach. Pool area nice and spacious, always guaranteed a sun bed and a relaxed vibe.
We required a wheelchair accessible room, the room itself was spot on. Plenty of space to maneuver with a roll in wet room which worked perfectly. Wheelchair access around the hotel however does need updating. There are steps down to the spa, which meant we could not use the welcome spa voucher we were given as it was not accessible. The rooftop bar is also only accessible via a flight of stairs. These are two of the main luxuries of coming to this hotel, and not being able to access them purely because of wheelchair access seems to be a big problem. We have missed out on opportunities because of the lack of access around the hotel. We also booked a trip to the zoo, we were reassured the transport would be accessible, however the bus turned up with no access whatsoever. There needs to be clearer information for wheelchair bound users when booking excursions.
So all in all, a beautiful hotel and surroundings, brilliant staff and lovely rooms, just needs a little work on the access side of things.
deirdre o malley
I am sad to be leaving Spain after a wonderful week at Gran Tacande. I spent a week here alone and cannot recommend it enough. ALL of the staff are super helpful and friendly, the services excellent and the Spa is probably the best Spa I’ve been to. With my package I spent 2-3 hours a day there and it was wonderful, I regret not having treatments but there are only so many hours in the day! The hotel is in great location for the beach and whilst I didn’t go out at night I always felt safe here. I have a gluten allergy and the staff were knowledgeable and accommodating which was such a breath of fresh air. Whilst I didn’t partake in the entertainment, there was a full program of events daily and the Gold level pool area was peaceful and had excellent service. The room was super comfortable and I would highly recommend having the balcony hot tub. Thanks so much to all the staff for making my week relaxing and easy, I would highly recommend a visit and would definitely consider a return trip.
David Brown
This is such a wonderful hotel. The position is ideal for immediate access to the promenade and beach. The saltwater pools are great and plenty of sunbeds to be had at any time of the day (no wars!!). The staff are extra friendly and helpful across all areas and it is nice to be remembered as a returning customer. Food selection is especially varied and more than sufficient both at breakfast and dinner with unique cooking stations offering freshly cooked items. Dinner is particularly varied and the desserts are to die for! Overall we look forward to our stays and can’t wait to return.
Natasha Peña
Unforgettable experience! Everyone here from the reception to the chefs to the staffs have all been lovely. Honorable mention to Angelica, Don Domingo, Nino, and my Chef friends whose names I did not get for making this place feel like home away from home. The staffs are attentive to your needs and most importantly, very welcoming. They made this my best birthday vacation yet. Rooms were always tidy up and clean. Showers were great. A bottle of water was provided daily. I honestly would not have want it any other way. Will surely come back without thinking twice. Also, there are many shops and restaurants nearby especially on the boardwalk. If I could give this place 10 stars, I would. Thank you very much my Gran Tacande family! Hope to come back and see you guys soon!
Pauline Garvey
Staff are so lovely. I would like to make a special mention for Cris who looked after us each morning at breakfast. Food is excellent. Really easy to get a subbed. We had a suite and room was lovely and spacious only downside was we didn’t have a double bed it was 2 singles pushed together and my hubby kept falling down the middle. Overall a lovely hotel with really friendly staff and fantastic location