Audrey Metzger
Everything about this resort is exceptional, the cleanliness, the staff, the decor and service were amazing. We had something tragic happen while staying at this resort and they went above and beyond to make our stay very comfortable and compassionate. The housekeepers made up the room with us in the room which was great, they do wellness checks everyday which I think is great. The pool area looked like a blast, we walked on the beach part and sat in a bungalow type furniture and it was peaceful. Overall food superb, staff excellent, Cafe had great coffee, rooms very clean and well maintained, great resort for the price you pay.
Robert Maxwell
Disclaimer: we just visited for Chef Mickey's and did not stay here.
But wow! The resort was so cool, I enjoyed the aesthetic walking in and the monorail coming into the middle of the resort with the stores all around was just wild. Definitely felt like something out of the future. Everything seemed clean and nice, I could see my family staying here next time we come to Disney.
Tania
We stayed theme park view two nights on the 10th floor and then club level one night. The rooms were great and the club level experience was very nice. All the staff were amazing. Thanks to Presley & Kelly for the great service. There are some things I would maybe add as perks to club level, but that would be a change for Disney to make.
We really enjoyed how close this resort is to Magic Kingdom, the on site dinning options and being on the monorail line.
Brent Falls
Best thing you can say is that it's conveniently located to all four Parks. At least, as conveniently Located as you can be. You can walk to magic Kingdom, 2 quick monorail trips to Epcot and buses running to the other parks. We did end up taking Ubers a couple times because monorails were so backed up. It is pretty cool having the monorail run through the lobby. The food is pretty bad outside of the restaurant on the top floor and Mickey's character breakfast. Rooms, pool, and hotel generally would be considered basic outside of Disney. You're paying for convenience, not for luxury. We got a park view room, highly recommended for the fireworks and just feeling like you're part of the Disney experience.
Jaime Patterson
I love the two bedroom suite layout! Two bedrooms (one king with bathroom and jacuzzi tub and then two double beds with bathroom) then a third full bathroom for guests sleeping on pullout couch. Full kitchen and laundry room. Great amenities in Bay Lake Tower and at the Contemporary proper. Fast walk to Magic Kingdom or monorail to Epcot, Magic Kingdom or Transportation Station. Great service at all restaurants and bars and of course it Disney so all allergies are taken seriously. All cast members are extremely helpful and you never have to hunt them down, they are everywhere!