Jayda Smith
I absolutely LOVE this hotel!! It is about a 5 minute walk from the shops, the beach and the harbour so you can get boats to go to other parts/ beaches on the island. It’s about a 10 minute walk from the strip (if not less so everything is accessible!) however it is not a noisy hotel at night so you can still get a peaceful night sleep. The staff at this hotel are so lovely, warm and welcoming and the hotel manager Natalie is amazing!! She couldn’t do anymore for you if she tried!! Food is buffet style for breakfast and dinner with many different options including freshly made Paella and their lunch food that you order is amazing too! The hotel caters for everyone from children to adults too! Will definitely be coming back here again
Jayne Woodley
Food very good plenty of choice and you can even get by if you are vegan. Restaurant staff friendly and very efficient. Reception helpful and friendly. Room had no chairs or table but we eventually got some after asking a few times, room a bit tired furniture very tasty but air con was great. A big big disappointment was not being able to sit outside by the pool until it had been cleaned, which was 10.30ish first time I have ever stayed in a hotel with this restriction and really think this needs looking into, I had to go back to my room and wait for it to open, not great!
EMZiee 4life
Loved it here! Had the best experience. So beautiful there and Natalie, the manager, was fantastic. All the receptionists were so helpful and lovely and the rooms were clean, as well as the dinner staff being very nice and accommodating. Definitely coming back 10/10🎉
Brendan Lynch
The experience here was not great. After checking in and getting to the room, which had a lot of cosmetic damage, no refrigerator, and unworking TV, one of the cleaners entered with a key without knocking. Then another person who was not wearing staff clothes also entered with a key without knocking. We complained and got an "upgraded room", but the only difference was a higher floor, an extra mirror, and a working TV.
The pool was pretty dirty with pieces of food and cigarette butts floating in the water.
The staff, in general, were polite. No issues there. The location was good, close to the beach, restaurants, and supermarkets. The included breakfast was average. I'd recommend finding a nice cafe instead.
Darcie Ffrench
Firstly, the staff are SO rude and clearly were brought up with no manners. Swearing and shouting at guests when they were asking simple questions.
There are no fridges in any of the rooms and we were then told we are not allowed any ice for our drinks. We were not able to take our drinks that we paid for up to our room. The lock and door handle to the room was literally falling off. There were so many ants in the room. The bathroom smelt of sewerage and there was a massive vent in the bathroom which you could hear the rooms above and below in the shower/toilet etc. The temp of the air con couldn’t be changed so was either too hot or too cold.
We were there for 5 days, the room wasn’t cleaned nor was the bin emptied at all during our stay. The beds weren’t changed either and we were not provided with any fresh towels.
Baring in mind we upgraded our room to the premium room the only difference was a lick of white paint on the walls and white bedding instead of multicoloured sheets.