Peter Tunstill
Hotel is physically excellent; the staff are very amenable and helpful; the food is very poor and needs urgent attention. We have stayed here previously several times and have been very disappointed on this occasion.
My wife asked to see the Hotel Director and was given a time which was continually changed due to her “being in a meeting” even though the arranged meeting was from the previous day , the Director did not “come out of her meeting” (we were checking out around this time so she knew we would be leaving); I can only assume that she preferred not to be confronted with the truth! This attitude, unfortunately, confirms our belief that she needs to be replaced.
Virginia Urrutia
Staff makes the experience. From the first day, we were helped at reception with some changes we needed very professionally. David in the dining room is exceptional. Polite n friendly highly skilled n tuned to the needs of the diners. He so deserves a special mention!
Joris Goethuys
Perfectly located in Calpe. Most friendly and helpful staff. Cycling friendly hotel that allows bike storage. Rooms have a spacious balcony and are clean. Evening entertainment over the weekend. The bar offers a wide variety of options at reasonable prices. The spa was a good experience. A great start location for all your bike trips
Sharon Fleming
Very friendly staff from the minute we arrived. We came for my mums birthday and the staff surprised her with a bottle of wine and chocolates, she was delighted
Elena, Corina, Valeria, Cesar & Ivan always smiled and although busy (there was a salsa conference on and cycling groups) they were welcoming and provided a speedy service. The coffee, croissants and G&T were lovely from the bar.
The hotel entertainment was very good and engaging too.
We didn't get the names of the restaurant team but the staff including the chefs always acknowledged and spoke in English despite our attempt at poor Spanish. The food was amazing, fresh and plenty of selection. The hotel was busy but there were not massive queues. They remembered your drinks choices when you were seated.
I would highly recommend and will come back again as we didn’t manage to go to the Spa which looks amazing too
Thank you for a great and welcoming stay
Steven Tallents
We had a great five day stay, it is quite a trek from the airport but well worth the effort. It looks impressive as you enter the lobby and was beautifully decorated. Staff on reception were very helpful, we were soon checked in and headed to our rooom. It was a good size room with a great view of the three pools and the sea. The beach is literally five minutes from the hotel and it has a great boardwalk. We went all inclusive and the food was excellent, never went hungry. There is also a spa downstairs but we did not have time to enjoy this facility. The only downside was the cold pools but this did not stop the boys from getting in. There is a bar next to the pools and again the staff were very friendly. All in all, this was a great hotel and we thoroughly enjoyed our stay there.