Stoyan H.
Hospitality at an extremely high level! We arrived at 01:00 at night - the receptionist offered us food even though the restaurant was closed, for which we are very grateful! The hotel is comfortable, on the beach front, well maintained, with very kind and smiling staff. It offers a large parking lot as well as car rentals.
The pools are well maintained and some of the rooms also have private pools.
Jakub Papcun
My family and me had the pleasure of visiting this great hotel during the summer of 2023.
Despite our initial hiccup – a booking mishap on our end, reserving a garden view room instead of the seaside view that typically includes complimentary airport transportation – the hotel staff showed remarkable responsiveness and understanding. To our surprise, they graciously provided free transfer from airport anyway, demonstrating an amazing dedication to ensuring their guests' satisfaction. This thoughtful gesture significantly increased our overall comfort from the very start. Upon arrival, we were greeted with an unexpected bonus: our rooms were upgraded to ones featuring private garden pool, adding an extra layer of luxury to our stay.
While the accommodations were slightly below the anticipated standard for a 5-star establishment, they still offered a cozy retreat. The minor discrepancy in quality was easily overshadowed by the positive aspects of our upgraded rooms.
The all-inclusive package ensured a vast array of food options for breakfast, lunch, and dinner. Even our picky son found plenty of choices for each meal, which was a pleasant surprise. The à la carte dinner and complimentary drinks from the pool bar added a touch of luxury, and the option to use the pizza stand at the sister hotel next door was a convenient and tasty bonus.
The hotel's environment offers a well-balanced blend of relaxation and convenience. With a main pool and a separate one for children, as well as its own part of the beach, we could easily choose where to unwind without the need for extensive travel.
We thoroughly enjoyed the variety of entertainment options, including concerts and different musical performances. These added another layer of enjoyment to the warm evenings, complementing the already great atmosphere created by the hotel's surroundings.
Special mention must be made of the outstanding and friendly staff. Daily small talk and the extra attention given to the kids further enriched our stay. The overall experience at this 5-star all-inclusive hotel was exceptional, largely thanks to the staff's commitment to guest satisfaction and the numerous positive surprises throughout our stay.
We are greatly looking forward to spending time there during the summer 2024 again.
Suzanne Parsonson
We stayed here from the 6th to the 13th of April 2024 with an all-inclusive package. We arrived at the reception around lunchtime and were greeted with an efficient and welcoming staff team. They checked us in and took our luggage to our room, so we could make our way to their Taverna Blue restaurant for lunch.
The location is outstanding - the beach is just past the pool and the town is a short walk down the beach or down the road. It was so easy to wander and see everything locally.
Our room was 253 - a junior suite that shares one of the pools with the other rooms on that row. It was sea facing, overlooking the Wine Bar. Honestly, the room was perfect for our needs as a family of 4 - children aged 10 and 14. It had single beds made into a double for us, and the children had a bed armchair each. All were spotlessly clean and comfy. The room was cleaned every day and it was not tired or dated as other reviewers have suggested. There was a sliding door which could close off the two sections of the room, if desired. Also, a lovely patio area through a glass door, which led to the pool. We had a patio set, loungers and parasol, reserved to us with our room number - so no scramble to reserve them ! The room was in the reception / spa area of the complex near everything. It wasn't noisy - which was ideal for us. The patio door provided great sound proofing from the pool area.
We ate breakfast and dinner in the main restaurant. There was always a very wide selection of food - fresh fish, various meats and the usual pasta options. Food was cooked there to see, and it was great for our children, who were able to try all sorts of new foods. Lunches were either a buffet in the Taverna Blue, or freshly made, made to order pizza from the sister hotel's outside pizza oven. Drinks were available all day from various bars, we loved the beach bar, reception bar and the pool bar.
The pools were spotlessly maintained and in perfect repair. They were never overrun either - but it is hard to know whether they will be busier later in the season.
The staff were lovely in all areas - from the minute we arrived, to the moment we left, we were very well looked after. Special mention to Jannis, the most patient and accommodating waiter ! He served us our drinks for many of our meals and was very good at his job. Kiki at the beach bar was always smiling and happy to engaged with our children at the beach bar.
All in all, it was a fabulous week. I would absolutely recommend this hotel to anyone wanting to stay in Faliraki. We didn't spot a single other hotel as nice as ours !
Oliver Kötter
Sleeping in one room for a family with two kids is not very convenient. Service, breakfast and dinner however was great. Faliraki is not a real city, very loud and not pretty. Garbage all around.
Margaret Hook
We were 3 generations from 4yrs to 70yrs ,..we all had fun. The pools are fun and the beach is only a few 100m at the rear of the hotel with a changing chalet and toilets beside the beach bar. Food was varied and excellent...the staff were very friendly and they all took care to greet you and check all was well. The aqua aerobics was great fun. We hired a van for the 8 of us to visit Rhodes old town and Kamiros..but we returned to the Apollo for meals ... and to cool off!
My Booking
