Sharon Richardson
We come to tenerife every year for the sunshine and warm hospitality fortunately for us it's the first time in this hotel as we're not sure we'd be so enthusiastic about coming.
Positives - big rooms for 2 people. Kitchenette. Sunbeds aren't unlocked until 10am so stops the towel warriors. Nice walk into town. Good friendly bars and restaurants all around.
Negatives - rooms to small for 4 people despite the bed settee. You have to pay 3 euro per day for the cushioned mat to go on the sunbed frame. You have to pay 2 euro per day for an umbrella by the pool. You have to pay 20 euro for a weeks wifi!
There are no pool towels. There is only basic toiletries for 2 nights (we were told this). We stayed 8 nights and didn't have maid service for 3 nights (we were told no clean towels etc for 2 nights).
Bathroom looks older than my youngest child, he's 25. Shower over the bath and a shower curtain which needs a good wash (photo attached).
Whoever is managing the staff should work out why they are so unhappy, from cleaning staff, restaurant, pool, reception there is a struggle for a cheery welcome.
I understand some rooms have been refurbished so pot luck which you get however a warm welcome costs nothing and charging for WiFi is again dated.
Suzanne Dotchin
We've been to Tenerife many times but never to this hotel. After reading some of the reviews, I was apprehensive. As soon as we arrived at the hotel, my apprehension disappeared. Great location, clean rooms, the staff were very helpful. We were self-catering, so I can't comment on the restaurant.
There's plenty of bars and restaurants nearby, and you're spoilt for choice.
We stayed in room.306, the beds were comfortable, and the room was adequate for our stay. The rooms aren't cleaned on a Wednesday or Thursday, but the bins are emptied daily.
The pool area is cleaned every morning, and it is entertaining watching people congregate waiting for the beds to be unchained at 10.00am. There really isn't any need as there's enough beds for everyone.
Check out is midday, but there are shower and luggage rooms you can use.
We'd certainly visit Aguamar again. Thank you for a pleasant stay 😎
jason vines
If your holidaying with children then this hotel is great , but for couples who want a quiet relaxing time around the pool then NO this hotel is not for you ,,
The rooms are a good size and the bathroom we had was larger than ours in the UK .
The downside to staying here is it's far to noisy around the pool with all the kids and they charge you for a parasol to go with your sunbed which is a joke after all the money you pay to get out here !!!
Brandon Harvey
Came here in September for a weeks holiday. Had a lovely time and was quiet compared to other hotels.
We went for the half board option and food was okay.
It was a bit of a walk to the beach, however its quite a nice walk going through a small park alongside the SOL hotel.
Access to Taxi's are very good too, the helpful Lady behind the desk requested a Taxi for me and within 2 minutes it was at the front of the hotel.
Ben O' Leary
I was staying here over Christmas and If you are staying in room 101 be very careful as someone got into my room through the balcony as its got a vent you can climb up at the side and the balcony door looked like it'd been ripped open but they took my suitcase and passport so I spent most of my holiday trying to get an emergency passport and had no clothes. Just warning people so it doesn't happen to anyone else the apartments moved me up a floor to a new room and that's all I got from them. Don't think I'd stay there again after the experience.