Henrik Walbom
Was here 46 years ago, at that time it was Santa Ana hotel with good quality. The hotel has been renovated several times since then and the quality and service is good. Perfect location on the beach of Cala Mayor. We really enjoyed our stay.
Una Le Roux
Rooms was big enough, beds comfortable. Toilet felt like I was on a kids loo, considering the space the have. You sit on the toilet and the lid digs into your back at the seat was not the correct size or style for the particular toilet.
Right on the beachfront.
Katie Swan
Unfortunately I wasn’t able to make our stay due to a bereavement in our family. I emailed the hotel the day before we were due to check in and asked if we could change dates, they replied that we could and to send the new dates so I did. Since that email I have to not received a response, they ignored my subsequent emails, I tried phoning (4 times) to which they were extremely unhelpful and told me I was unable to speak to them as my reservation was via booking.com. I phoned booking.com a number of times to which they also could not help me and directed me to contact the property. The hotel meanwhile declined my request to change dates and stated that I was making the request after the reservation had started, I tried explaining I emailed before this date but they had ignored my email. They then took my money and to this day have not responded to any of my emails. They have made an extremely sad and difficult time in my life a whole lot worse and I would not recommend anyone to stay here due to the total lack of compassion and unprofessionalism they have demonstrated. Extremely disappointed with their customer service
marjan rostami
Stayed at this hotel in the summer of 2023. The elevator was too slow and tight, leading to long waits. The door keys for our room didn't work properly, often taking a couple of minutes to open. The hotel needs renovation, especially the old floor markings. On the bright side, the breakfast was good, and the location near the sea was convenient. Overall, the hotel does need some improvements!
Moreover, we had the unfortunate company of insects in our room. 😏
Jasmina Maricq
Stayed at this hotel from the 20th -24th Sept 2023. It isn’t a 4 star hotel as they claim to be. I would say 2 or 3 stars. Didn’t provide soaps, body lotion, tissue, qtips etc as 4 star hotels do. Didn’t change the bedsheets for the whole stay. No yea kettle in the room. The sink faucet dirty. Wall paint chipping off in corridors and bedroom. Toilet door was glass and wouldn’t close properly leaving a gap. So unless you have a spray the smell would travel to the rest of the room. You could smell food being grilled somewhere. We were in the third floor. Breakfast was ok but no fresh orange juice. Pool deck was small. The only good thing about this hotel was it is right on the beach. The waves are rather big because it is a small cove. In short I am not going back or recommending this hotel.👎🏻