Alina Craciun
DISGUSTING. NOT worth 4 stars (3 with tolerance) and NOT suitable for families. We had an apartment facing the street, horribly noisy until 1am from restaurants downstairs, anf also during the night. Our little one was unable to keep his normal sleeping schedule. We asked for a change of room, offering to pay even double. The answer was a lie first (we don’t have anything), then the staff became unpleasant when we told them we just saw empty rooms (the man at the reception was raising the voice at me - perhaps this is how he was educated, to raise voice at women customers - unacceptable!!!). Food is average at its best (don’t even try coffee or juices - my son had a stomach disorder after drinking their artificial juices from the machine). Apartments are very spacious, however ours was like an oven, day and night. The strongest point was cleanliness (I am ironic!). We never saw so much hair in a bathroom when you just check in to a hotel room. Bathrooms are in their “juice” (not renovated in the last 30-40 years) - old and dirty. DISGUSTING! Same for rooms, tired and dirty. Our bed sheets (changed!!!) we’re simply disgusting - photo attached, dubious spots (feces most probably) and black strong hair (we have blond and red hair only in the family, no one has black hair). Photo talks for itself. This is the impression with which we leave this hotel. DISGUSTING. Even if we paid for a week, we will just quit tomorrow first thing and go to another hotel. We don’t want to ruin our holidays by staying here.
Danielle Hitchins
18/04/2024 - 25/04/2024
Had an absolutely wonderful experience! The staff throughout the stay were super friendly and had big smiles for my son whenever he passed them saying 'hola' at every opportunity he had! We had an amazing sea view and I would highly recommend requesting the sea view for your stay as we had the pleasure of seeing the sun set from our balcony every evening, the sea glistening during the day and the crawlers out for the early morning catch. It was so peaceful and calm just sitting out on the balcony reading a book. Also having the sea view meant we were able to view if the pool is busy or not haha.
The lifeguard was great with my son and was always on the moving helping anyone and everyone he could. Reception staff were very friendly, helpful and nothing was too much. The cleaners were in everyday replacing any towels and removing rubbish etc. When we had an issue getting into our room, something to do with the battery on the door for key card I believe, maintenance was super quick to get us in our room and have the problem resolved for us. We didn't eat onsite so I cannot comment on the food unfortunately as we ate out at the local restaurants. Great area for commuting, bus stop is 5 to 10 minute walk from the hotel depending on how fast you walk, shops practically on the doorstep as well as a large choice of restaurants/cafes. Our apartment was clean and modern and I'd highly recommend. My cousin is staying here again for the 3rd year in a row next year as she's always had a fantastic experience and it's highly likely I'll also be back here again in the, hopefully, near future. Thank you for a wonderful stay.
Vincent Quattrucci
Very friendly staff and a very clean hotel. Food seems an unusual set up with a menu and part buffet for all inclusive guests but generally we found something to eat. Only on one occasion I asked several times for a well done cheeseburger (that particular day nothing else really appealed) and after returning twice for being rather pink in the middle I gave up. When there was Entrecote I asked for it to be cooked a lot more and they happily obliged. Only Spanish holiday I've ever experienced where at least one evening Paella wasn't a menu or buffet choice. A little too far out of the main attractions with very little to do without expensive taxi journeys or car hire. If you want to just sit by a pool for a quiet week you're on a winner here. Great attraction for us was the lift into the pool for disabled / wheelchair user which staff were always happy to assist with very little fuss which sometimes makes these things more embarrassing for the user than necessary.
Firouzeh Nikpour-Naini
Honestly this is a 3 star hotel. Of course the view and location is great, but there is no AC??? Also I personally could not sleep much durint my stay. The mattress and the pillow was really bad and not comfortable...
You fix the AC and the beds, then you can perhaps attract more clients.
Positive: breakfast, pool, location, and staff.
Gizem Yaman
This is more like a 3 star hotel. Big cons: no AC in the rooms, we had the afternoon sun and it overheated. Breakfast was quite poor for that price, bad coffee, machine-made juice and no olives. A bit far from center and shopping. Building is old. Pros: amazing sea view, nice customer service. There are a handful of nice restaurants with in 100m and very nice beach. Overall we were okay but the place needs improvements.